Got Questions

Frequently Asked Questions
Everything you need to know before you book

Everything you need to know before you book.

Booking & Stays

Is there a minimum stay?

Do I have to pre-pay for my stay?

Do I have to pay a security deposit?

What is your cancellation policy?

Can I change my booking?

Can I book both pods / the whole site?

What time can I check in?

What time is check-out?

What's included in each pod?

Do both pods have hot tubs?

Can children stay at Rocklands Retreat?

Are dogs allowed?

Are there noise restrictions?

Where can I park?

Can I charge my electric vehicle?

Where should I dispose of rubbish?

If your question isn't listed here, feel free to get in touch — we're happy to help.